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Amazon Account Verification: Resolve Issues & Reactivate Quickly

Learn how to resolve Amazon account verification issues, complete virtual video verification, and reactivate your seller account. Get expert support today!

AMAZON SELLER ACCOUNT REINSTATEMENT

MD MUSTAFEEZ ALAM

12/23/20242 min read

Introduction

Amazon's account verification process ensures marketplace integrity but can be a source of frustration for sellers when issues arise. Missing or incorrect documents can lead to account deactivation and disrupt business operations. This blog provides detailed steps to resolve verification issues and successfully reactivate your Amazon account.

Common Causes of Verification Issues

  1. Incorrect or Insufficient Documentation: Submitting outdated, incomplete, or mismatched documents can result in verification failures.

  2. Failure to Meet Deadlines: Missing Amazon’s verification deadlines can lead to account deactivation.

  3. Non-Adherence to Verification Guidelines: Deviating from Amazon’s strict documentation and video verification requirements.

Essential Steps to Resolve Verification Issues

1. Prepare the Required Documents

Amazon specifies the following documents for account verification:

  • Government-Issued Photo ID: Must include full name, date of birth, ID number, expiration date, signature, and country of issuance.

  • Bank Statement: From the registered account within the last 180 days, showing full name, business address, and bank details.

  • Credit Card Statement: From the active charging method within the last 180 days, displaying similar details as the bank statement.

  • Business Registration Certificate (if applicable): Must include business name, license number, official seal, and signature of the legal representative.

2. Complete the Virtual Video Verification

Follow these steps as outlined in the deactivation notification​:

  • Access the Verification Link: Amazon Seller Verification Link.

  • Prepare for the Video Interview: Ensure a stable internet connection, clear documentation, and a quiet environment.

  • Who Should Attend: The account owner and any relevant business partners with substantiating documents.

3. Handle Verification Language Requirements

Select your preferred language from Amazon’s dropdown list during the process. If unavailable, you may use an English interpreter (as long as your native language is not listed).

4. What Happens After Verification

If the verification is successful, Amazon will reactivate your account, as per the reactivation notification​. Funds will be disbursed on the next settlement date. For questions, contact disbursement-appeals@amazon.in.

Why Resolving Verification Issues Matters

Failing to address verification issues can lead to:

  • Permanent Account Deactivation: Loss of access to your Amazon account.

  • Funds Held in Limbo: Inability to receive payment for completed sales.

  • Business Disruption: Missed sales and reduced customer trust.

Key Contact Information

Why Choose Us?

  • Experienced Support: Expert guidance through document preparation and verification processes.

  • End-to-End Assistance: We assist with video interviews, document rectifications, and appeal drafting.

  • Quick Turnaround: Minimize downtime with fast and reliable resolutions.

  • 24/7 Availability: Round-the-clock support for all verification concerns.

  • Proven Success: Trusted by numerous sellers to resolve account-related issues efficiently.

Conclusion

Amazon's verification process, while stringent, ensures a safe marketplace. By adhering to document requirements and completing the virtual verification process, you can reactivate your account and maintain uninterrupted business operations.

Need expert assistance? Contact us today for tailored solutions to resolve your Amazon account verification issues!

Contact Us for Expert Assistance

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