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Amazon Account Deactivated After Video Verification – Section 3 Guide

Amazon seller account deactivated after video verification? Learn why Section 3 happens and the correct recovery strategy from reinstatement experts.

MD MUSTAFEEZ ALAM

12/18/20253 min read

Amazon Seller Account Deactivated After Video Verification? (Section 3) – Complete Recovery Guide by an Expert

Amazon seller account deactivation under Section 3 of the Amazon Business Solutions Agreement is one of the most serious and confusing enforcement actions a seller can face — especially when it happens after completing video identity verification.

Many sellers contact us saying:

  • “My video verification went fine, but Amazon still deactivated my account.”

  • “I submitted genuine documents, why did Amazon reject me?”

  • “This is a new account with no sales — how can it be fraudulent?”

After helping hundreds of sellers globally with Amazon suspensions, deactivations, and identity reviews, this guide explains exactly why this happens, what Amazon is really checking, and how to respond correctly to maximize your chances of reinstatement.

What Is Amazon Section 3 Deactivation?

Amazon Section 3 deactivation means Amazon believes your account poses a risk to customers or the marketplace, even if:

  • You haven’t sold anything yet

  • You passed document checks

  • You completed video verification

  • You did nothing intentionally wrong

Section 3 is risk‑based, not punishment‑based.
Amazon does not need to prove fraud — only suspected risk.

Why Amazon Deactivates Accounts Even After Video Verification

This is the biggest misunderstanding sellers have.

❌ Video verification is NOT approval

✅ Video verification is only a data collection step

After the call, Amazon runs backend system checks, including:

  • Account ownership consistency

  • Location and device intelligence

  • Cross‑border control risk

  • Financial alignment (banking & business)

  • Behavioral and language indicators

  • Historical risk patterns

If any mismatch remains, Amazon can still deactivate the account.

The Most Common Real Reasons for Post‑Verification Deactivation

Based on real reinstatement cases, here are the top triggers:

1. Owner vs Operator Doubt

Amazon must be confident that:

  • The person on camera

  • The person on documents

  • The person controlling the account

…are the same individual.

If Amazon suspects proxy operation, the account is deactivated.

2. Cross‑Border Business Risk (Very Common)

Example:

  • Passport from one country

  • Business registered in another country

  • Banking in a third country

This is legal, but high‑risk, especially for new accounts with no selling history.

Amazon asks:

“Is this a genuine business or a nominee setup?”

3. Assisted Video Interviews

If someone:

  • Guides answers

  • Translates unofficially

  • Speaks from behind the camera

Amazon may conclude:

“The account owner lacks independent operational control.”

This alone can be enough to fail Section 3.

4. Banking & Financial Mismatch

Amazon expects logical alignment between:

  • Business country

  • Bank account

  • Seller account setup

Personal foreign bank statements used with a foreign‑owned US LLC are a major red flag unless perfectly explained.

5. New Account + No History

New companies with:

  • Fresh EIN

  • No listings

  • No sales

  • Immediate verification issues

Are automatically treated as higher risk.

Why Amazon Sends Structured “Ownership & Control” Forms

When Amazon asks questions like:

  • Who registered the account?

  • Who operates it?

  • From where is it operated?

  • Proof of fulfillment

  • Supply chain documents

They are not asking randomly.

They are asking:

“Prove this is a real, independently controlled business.”

This is usually the last meaningful chance before permanent closure.

The Biggest Mistake Sellers Make

Uploading too many documents.

More documents = more chances for:

  • Address mismatches

  • Formatting differences

  • Conflicting information

Amazon prefers clarity over volume.

The Correct Way to Respond (Expert Strategy)

From experience, the safest approach is:

✅ Clear written answers (ownership & control)

✅ Minimal supporting declarations

❌ No unnecessary re‑uploads

❌ No emotional appeals

❌ No accusations against Amazon

Two simple signed declarations often work better than ten official documents.

Example: Acceptable Declarations

  • Declaration of No Order Fulfillment (for new accounts)

  • Supply Chain Declaration (if no products were listed)

These show:

  • Honesty

  • Transparency

  • Accountability

Which is exactly what Amazon wants in Section 3 cases.

Should You Use Letterhead, Stamp, or Notary?

No.

Amazon prefers:

  • Plain paper

  • Hand‑signed declarations

  • Simple language

Over‑legalizing documents can actually increase suspicion.

Can Section 3 Accounts Be Reinstated?

Honest answer:

  • Yes, sometimes

  • Not guaranteed

  • Depends on risk confidence, not document authenticity

If reinstatement fails, sellers should then focus on:

  • Funds eligibility

  • Clean exit strategy

  • Avoiding permanent ecosystem bans

Why Professional Guidance Matters in Section 3 Cases

Section 3 appeals are not standard POAs.

They require:

  • Risk interpretation

  • Strategic wording

  • Understanding how Amazon systems think

  • Knowing when not to submit

This is where most sellers fail — not because they are wrong, but because they respond incorrectly.

About SellerReinstatement.com

At SellerReinstatement.com, we specialize only in:

  • Amazon account suspensions

  • Section 3 deactivations

  • Video verification failures

  • Identity & linked account cases

We do not sell software.
We do not offer generic templates.
We work case‑by‑case, globally.

Frequently Asked Questions (FAQs)

Q1. Can Amazon permanently ban me under Section 3?

Yes, if risk concerns are not resolved. That’s why the first response is critical.

Q2. Is foreign ownership allowed on Amazon?

Yes, but it must be clearly structured and independently controlled.

Q3. Should I create a new account if this fails?

Absolutely not. This can result in lifetime bans and fund forfeiture.

Q4. Does passing video verification guarantee approval?

No. Many rejections happen after video verification.

Q5. Can funds be released even if the account stays deactivated?

In many cases, yes — if handled correctly.

Final Advice from an Expert

Amazon Section 3 deactivations are not about proving innocence — they are about reducing risk.

The sellers who succeed are the ones who:

  • Stay calm

  • Respond minimally

  • Align facts clearly

  • Avoid over‑explaining

  • Seek experienced guidance early

If you’re facing a Section 3 deactivation, treat it seriously — because how you respond once often determines everything.

📌 Need help right now?


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